When partnering up with a translating agency or a direct end-user, I apply a number of basic principles.
Guaranteed delivery of the English translation at the agreed time, in accordance with any instructions of the client
Proofread and fully revised end-product, ready for immediate use or, in the event of an agency, delivery to the end-user
Immediate answer of the telephone (three rings) and rapid response to e-mail and fax messages (15 minutes)
Monthly (summary) invoice on the basis of a fixed price of GBP 75 per 1000 words, without unexpected surcharges
Feel free to request an offer or, alternatively, you can send your source text by e-mail.